Frequently Asked Questions
Find answers to common questions about our services.
If your vehicle is non-driveable or salvaged, please let us know the defects and send photos of any external damage so we can determine what extra safety measures may be required.
Yes, you can leave personal belongings in the vehicle, but you must let us know first so we can book accordingly. Please also ensure they are secure.
Yes! When requesting a quote, we need the correct length, width, height and weight of the item you need moved. These details help us ensure we send the right truck and equipment.
Yes, we offer both local and long-distance towing services Australia-wide.
Of course! Just let us know the dimensions and we will find the best way to transport it.
Yes, we can transport boats as long as they are secured on a trailer. Boats over 5 meters must have a manufactured approved craddle
Not at all! We have vehicles and equipment to tow the asset where necessary. If you do have an accompanying towing vehicle, we can transport that too.
We can provide live tracking updates for you — just give us a call or send us an email.
We accept bank transfer, credit card (surcharges apply) or payment via an account with invoice details.
Yes, you can create an account with us. If you have an ABN you can fill out an application to apply — contact us and we will send you the form.
No, your vehicle does not have to be operational for transport. We can transport driveable, non-driveable and salvage vehicles — all you need to do is let us know the condition of your vehicle and we will do the rest.
Yes, we provide towing services for breakdowns, accidents and other emergencies. Contact us and we'll dispatch a tow truck as quickly as possible.
